Questions? We've Got Answers
Everything you need to know about windscreen replacement, repairs, and our mobile service across the UK
Glass Repair
1 question
Replacement is necessary if the crack or chip is larger than a coin, located in the driver’s line of sight, at the edge of the windscreen, or if the damage affects the internal layer of glass.
Glass Replacement
6 questions
Here at UK Windscreens we update our pricing daily. We take into account market changes and always compare our pricing against household names. On average we are 60% cheaper than AutoGlass and UKCarGlass. Our motto is "Pay for quality".
The process involves removing the old windscreen, cleaning and preparing the frame, applying adhesive, and installing the new windscreen. Finally, the windscreen is left to cure before the vehicle can be driven.
Our auto glazing partners can perform replacements indoors or under protective covers. The key concern is ensuring the adhesive cures properly, which can be affected by temperature and humidity.
Our auto glazing partners use Original Equipment Manufacturer (OEM) glass or high-quality aftermarket glass that meets or exceeds industry standards. OEM glass is identical to the original, while aftermarket glass is similar but may vary slightly.
Typically, a windscreen replacement takes between 1 to 2 hours. This includes the time required for the adhesive to set properly.
If it is raining, and no cover is available, we will have to reschedule the appointment for a day when it is dry or there is cover available. Our trusted technicians are unable to replace vehicle glass in wet weather.
Payment & Pricing
4 questions
Many comprehensive insurance policies cover windscreen replacement, often with a deductible. Check with your insurance provider for specifics on coverage and any potential out-of-pocket costs.
Quotes provided by UK Windscreens Limited are eligible for finance payments via ClearPay and Klarna. These are both Buy Now Pay Later finance providers and will affect your credit score.
Not all quotes are eligible for finance. Only those submitted by UK Windscreens Limited will be eligible for payment by finance.
At the time of booking, we authorise your payment method for the total amount of the booking. This amount is only earmarked to prevent it being spent. We only capture the payment once the job is marked as complete on our system, unless the booking is more than 5 days ahead.
Booking & Scheduling
4 questions
No, the price you see is the price you pay. In the event that the wrong information was supplied during the quote request process (i.e you missed off features such as auto wipers/camera/heated glass), the price supplied may be invalidated and a new price will be provided.
No, you need to wait for the adhesive to cure. The curing time can vary, but generally, it is recommended to wait at least an hour before driving.
The glass we supply and fit is OEM. This means it meets all the manufacturer quality specifications, it simply doesn't have the manufacturer logo on (This is OE glass).
Yes, by all means. If we have to send a date change request, or request additional premiums due to incorrect glass selection, you are welcome to cancel your booking free of charge. For all other cancellations there is a £68 (inc VAT) charge. This covers our administration time handling your booking.
General Questions
2 questions
Our technicians provide windscreen repair & replacement on all makes and models of cars, vans, LGVs/HGVs. Some of our technicians are also able to provide replacements of agricultural vehicles.
Our technicians are able to replace your vehicle glass as soon as the next working day, subject to availability. Your assigned technician will contact you to arrange a convenient time and date.
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